Privacy Policy

Last Updated: February 2026

Introduction

The Outsiders, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theoutsiders.ai and use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Request a quote or service
  • Subscribe to our communications
  • Contact us with inquiries
  • Apply to become a partner

This information may include your name, email address, phone number, property address, and service preferences.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Match you with qualified service professionals
  • Communicate with you about your projects and appointments
  • Send you updates, marketing communications, and promotional materials (with your consent)
  • Respond to your comments, questions, and requests
  • Improve our website and services
  • Comply with legal obligations

SMS/Text Messaging

When you opt in to receive SMS messages from The Outsiders, LLC, you consent to receive text messages related to:

  • Appointment confirmations and reminders
  • Scheduling changes and arrival updates
  • Project coordination and updates
  • Customer support communications

Message frequency varies based on your project activity. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Carrier participation may vary. Your phone number will not be shared with third parties for marketing purposes.

Information Sharing

We may share your information with:

  • Service Professionals: To facilitate the services you request
  • Service Providers: Third parties who perform services on our behalf
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for SMS messaging

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Outsiders, LLC

Email: [email protected]

Phone: 317-350-1887

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.