Terms of Service

Last Updated: February 2026

Agreement to Terms

By accessing or using the services provided by The Outsiders, LLC ("we," "our," or "us") through our website theoutsiders.ai, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

The Outsiders, LLC provides a platform that connects homeowners with vetted outdoor service professionals for landscaping, design-build, and property maintenance services. Our services include:

  • Matching homeowners with qualified service professionals
  • Facilitating communication between clients and contractors
  • Project coordination and scheduling
  • Quality assurance and customer support

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Treat service professionals with respect
  • Pay for services rendered in a timely manner

SMS Communications

By opting in to SMS communications, you agree to receive text messages from The Outsiders, LLC at the phone number provided. You understand that:

  • Consent is not a condition of purchase
  • Message frequency varies based on project activity
  • Standard message and data rates may apply
  • You may opt out by texting STOP at any time
  • Text HELP for assistance

We will not share your phone number with third parties for their marketing purposes.

Service Professional Relationship

The service professionals in our network are independent contractors, not employees of The Outsiders, LLC. While we vet and monitor our partners for quality, the contractual relationship for services is between you and the service professional. We facilitate the connection but are not a party to the service agreement between you and the contractor.

Payment Terms

Payment for services is processed through our platform. By using our services, you agree to:

  • Pay all fees associated with the services you request
  • Provide valid payment information
  • Authorize us to charge your payment method for services rendered

Limitation of Liability

To the maximum extent permitted by law, The Outsiders, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability shall not exceed the amount you paid for the services giving rise to the claim.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of The Outsiders, LLC and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

Changes to Terms

We may modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

Contact Us

If you have questions about these Terms of Service, please contact us at:

The Outsiders, LLC

Email: [email protected]

Phone: 317-350-1887